Data Protection Policy

As a UK charity, WheelPower is committed to, and bound by the Data Protection Act 1998.

All information you give us is treated in total confidence and stored in full accordance with the Data Protection Act 1998.  It is kept so that we can provide you with the information and services that best match your requirements and preferences.  We will never sell or pass on your details to any third party for marketing purposes.  We will only provide you with details of our work and of carefully selected third parties.

WheelPower will only use your information to the extent that you allow us to.  If you have given WheelPower specific instructions on how you wish us to contact you, we have a legal responsibility to respect your wishes.

From time to time we will send you information about our work, including appeals and feedback on how your donations have been used.  We hope you will always let us keep you informed about our work.  However, if you would rather not receive such information, please email us at info@wheelpower.org.uk or write to:

Chief Executive
WheelPower
Stoke Mandeville Stadium
Guttmann Road
Stoke Mandeville
Buckinghamshire
HP21 9PP

Online data

WheelPower does not collect any personal information from visitors to its website other than information that is knowingly and voluntarily given.  This personal data is stored in-house on our computerised systems to enable us to respond to your requests and maintain your details as a WheelPower supporter.  Anonymous information is collected, such as the number of visitors to the website in a given period, but it is purely statistical and cannot be used to identify an individual user.

WheelPower will always endeavour to protect your data from loss, misuse, unauthorised access or disclosure, alteration or destruction.  We fully understand the concerns people may have about releasing personal details over the internet and we are committed to investing in technology to provide security for your information, including working with leading suppliers of secure payment services.

All payments by credit card over the internet are processed through a secure server by WorldPay.com on our behalf.  You can read WorldPay's security policy at www.worldpay.com